Methods of Data Collection

• In registration screens and online forms
• In the process of online purchases and sales inquiries
• In emails sent to Bitstream Innovations from users

What Data We Collect and How We Use It

• To engage in transactions and communications. Name, address, email, purchase details, and credit card/payment information may be collected and stored as a necessary part of an online transaction and its attendant history. Bitstream Innovations may need to share some of this information (address, etc.) with fulfillment houses, credit card clearing houses, and other similarly situated third parties as a requirement to complete a transaction.
• To provide future service and support. Contact and other information related to products and services may be collected to assist future needs and customer support for Bitstream Innovations customers. This information is also used to provide product and service updates, and similar notices. If you wish not to receive these communications please send an email to sales@bitstreaminnovations.com with your contact information including the email address that you wish to have removed.
• To provide customized content. Information may be collected to help create relevant and user-friendly website content and navigation. This information may include a visitor's path through the site, as well as information provided through online forms.
• To respond to user inquiries and requests for information. This information includes registrations for newsletters and sales inquiries.
• To provide useful marketing information. We may use information from you to provide timely and relevant notices of product releases and service developments.
• To provide additional information on corporate events or related products. We occasionally use your information to provide you with details on events and products that may meet your needs.
• To improve our online presence. When Bitstream Innovations uses tracking devices, such as IP address logging or cookies, we do so to assist a specific function on our website (e.g., online store, license key distribution), or to determine which areas of our site are being used most heavily. This information is very important in helping us make our website as useful as possible for our customers. Bitstream Innovations creates internal reports on user demographics, website traffic patterns and other items that help us assess the utility and performance of our website.
• For usage tracking. Our Web server system automatically collects limited information about you when you request pages from our server, including your IP address. Your IP address is a number that is used by computers on a network to identify your computer so that data, such as the Web pages you request, can be sent to you. We use your IP address to help diagnose problems with our server, and to support general administration tasks on our website. Your IP address is also used to keep track of your shopping cart on any Bitstream Innovations-hosted online store. In addition, the hostname (or computer name) of your computer may be looked up by our server. This information is normally captured by web servers. We use it to help us maintain and improve our online presence. We do not use it to generate marketing lists, nor do we resell this information to any third party.
• As a result of legal requirements. Bitstream Innovations may be required to provide personally identifiable information to comply with legally mandated reporting or process requirements.

How We Use Cookies

Information Sharing and Disclosure

Bitstream Innovations is a global company, and may share your personal information with other Bitstream Innovations offices around the world. Your information may be stored and processed in the United States, or any other country in which Bitstream Innovations, its subsidiaries, or agents maintain normal business operations.

As part of conducting transactions, Bitstream Innovations may need to share some of this information (address, etc.) with fulfillment houses, credit card clearing houses, and other similarly situated third parties that are required to complete a transaction.

Contacting Bitstream Innovations

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact:

Webmaster
Bitstream Innovations, LLC
+1 (321) 821-7313
webmaster@bitstreaminnovations.com

Thank you for visiting Bitstream Innovations.

Last updated: 11/19/2020